This podcast is edited from a speech on delegation to SME managers at the EU Chamber of Commerce in Shanghai in February 2011.
Delegation is just a tool, the goal is your business objective. Like George Labovitz of ODI applied his jet pilot experience to business, you too have to stay on target. If your delegation methods produce results, they are the right methods. If they do not, they need fine-tuning even if the theory behind them is right. The speech summary and Q&A on this podcast helps with finding the right focus and right level of delegation.