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Preparing for Winning Sales Calls (Webinar)

July 30, 2011 2 Comments

Most sales calls fail before the first minute is over. Why? Because the caller already failed: The call was poorly planned!

[event_signup display_till="Nov 18, 2011" event_date="Nov 17, 2011 5-6:30 pm CST"  venue=Webinar (Online workshop)" charge="EUR 23 or RMB 200" event_name="Preparing for Winning Sales Calls"]

Sales calls can lead a product or company to success, or can break its reputation.

They can be a source of tremendous success. Yet, they are all too often associated with rejection and desperate ways to overcome objections.

In fact, most sales callers give little chance to themselves to succeed. When they dial, they have little idea about the other person’s motivations… or even their own objective.

Here are some frequent symptoms of poorly prepared sales calls:

  • The caller has little or no idea about the counterpart’s gender, age and position.
  • The caller is not familiar with the counterpart’s industry and corporate culture.
  • Precious calling time is spent collecting trivial information available online.
  • The salesperson is not clear about the purpose of the call,
  • …consequently the caller does not have the necessary confidence,
  • …consequently the call ends without meeting its ideal purpose.

Well, that means another couple of minutes lost, and if there is one place where time is money, it is sales calls!

[Read more...]

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Webinar: Boomerang Tasks

July 29, 2011 Leave a Comment

Competent leaders  like to keep things in hand. Firm control is what helped them to rise this far in their career. Now that they are in a leadership position, they want to keep control. However, sometimes control can backfire.

[event_signup display_till="Oct 8, 2011" event_date="Oct 7, 2011 4-5:30 pm CST"  venue=Webinar (Online workshop)" charge="EUR 23 or RMB 200" event_name="Boomerang Tasks"]

Many bosses run out of patience and take delegated tasks back when the team does not produce instant results. After all, “we need results on time, we cannot wait for an inexperienced person”. Teams with such a boss often admire their supervisor because of her expertise and efficiency.

But bosses make a lot of damage this way.

Eventually, “Boomerang Delegation” breaks down the healthy system of delegation, which should be the distribution of tasks, responsibilities and resources from top down. The team re-delegating tasks to the boss is not a sustainable way of doing business. Here is why:

[Read more...]

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Webinar: Meetings as Teamwork

July 3, 2011 Leave a Comment

Are meetings an essential part of work or major time-wasters?

[event_signup display_till="Sep 16, 2011" event_date="Sep 15, 2011 4-5:30 pm CST"  venue=Webinar (Online workshop)" charge="EUR 23 or RMB 200" event_name="Meetings as Teamwork"]

Of course, it depends on how you plan them, prepare them and conduct them. The average office worker spends 25-30% of her time in meetings, yet we all too often have bad feelings about the time we spend there, because:

  • People turn up late or/and unprepared.
  • Meeting participants do not have the necessary information to make decisions.
  • No one seems to be in charge of results.
  • The main outcome of the meeting is that you scheduled another meeting.
  • No one follows up on suggestions and decisions made at the meeting.

Sounds familiar? Then it is time to think about the 3 fundamental questions of meeting management: Who? What? When?

[Read more...]

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Can Managers Be Coaches? (Webinar)

March 20, 2011 Leave a Comment

Efficiency, commitment and vision can all benefit from internal coaching methods in a company. However, corporate managers cannot become internal coaches overnight.

[event_signup display_till="Apr 15, 2011" event_date="Apr 15, 2011 5-6:30 pm CST"  venue=Webinar (Online workshop)" charge="EUR 23 or RMB 200" event_name="Can Managers Be Coaches?"]

A coach listens, builds commitment and gives continuous feedback.

If done correctly, leaders can use coaching methods to give their teams a tremendous amount of support and energy.

However, managers are in a difficult position when using coaching methods, because neither the manager, nor the team sees their relationship as equals.

There are several challenges to managers becoming coaches to their teams:

  • The team sees its relationship with the manager as a top-down one.
  • People are used to receiving instructions, not encouragement and feedback.
  • Managers try to become coaches without having the necessary time and patience.
  • The team has little or no idea what coaching is all about.
  • No one is sure why coaching is required in the company.
  • And many more…

But that does not mean that managers should not use coaching at all. It only means that management and coaching both have their proper places in organizations.

[Read more...]

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How Sustainable Are You? (Webinar)

February 16, 2011 Leave a Comment

Being sustainable is one of the qualities you can add to your company to give it more value!

[event_signup display_till="Mar 25, 2011" event_date="Mar 25, 2011 5-7 pm CST"  venue=Webinar (Online workshop)" charge="EUR 23 or RMB 200" event_name="How Sustainable Are You?"]

We all hear about sustainable business these days, but have you thought of what it really means?

Most people associate it with protecting the environment or charity donations.

In reality, sustainability is when your company uses resources in a smart, efficient way to create profit and stakeholder value. It is when your company does not use up tomorrow’s resources to create value today!

Do you know how sustainable your company is?

  • Which practices of your business consistently hold you back?
  • How can you involve your employees and clients to increase efficiency?
  • Who are your stakeholders and why are they important?
  • Why do successful companies invest in sustainability… and how?
  • How can you join the growing community of sustainable businesses?
  • How will the investment in sustainable methods create value and profit for you?

Sustainability is the direction where smart business is going: Learn what it is all about!

[Read more...]

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Time management for Admin Staff

February 16, 2011 Leave a Comment

[event_signup display_till="Mar 18, 2011" event_date="Mar 18, 2011 9 am-5 pm"  venue= "Central Shanghai (details will follow)" charge="RMB 1,700" event_name="Time Management Skills for Admin"]

The hard and efficient work of Assistants, Secretaries, Office Managers is the secret force behind the success of efficient leaders.

If you have ever worked together with a forgetful administrator, you know how much damage can come from low efficiency in such a position. Missed appointments, clients arriving in empty offices, faxes drifting without destination and many more.

Administrative efficiency is one of the keys to the success of your organization.

At an intensive one-day seminar, Campanile Consulting shares the experience of over 100 administrative staff from Fortune 500 companies, multinationals and SMEs.

Time Management Skills for Admin Staff (One-Day Seminar)

The participants of the course will be office management and admin staff from different industries and company sizes.

In an intensive and interactive learning environment, they will learn, role-play and exchange ideas about: [Read more...]

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The Weakest Link in Delegation (Webinar)

January 18, 2011 Leave a Comment

Effective delegation can make or break companies!

[event_signup display_till="Mar 11, 2011" event_date="Mar 10, 2011 5-7 pm CST"  venue=Webinar (Online workshop)" charge="EUR 23 or RMB 200" event_name="The Weakest Link in Delegation"]

Delegation is a lifeline of efficiency. Do it poorly, and the team will miss deadlines, reject responsibility and lose motivation.

Do it well, and you can develop a pro-active, highly cooperative work environment.

Do you meet any of these problems in your team?

  • People argue whether a task has been completed or not.
  • People keep recognition for themselves but pass on blame.
  • The team has to wait for the boss to make a decision.
  • Supervisors delegate a task and then take it back.

Sounds familiar? Then it is time to think about ways to improve delegation methods in your team.

[Read more...]

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Campanile Book Talk: Dao and Business

January 18, 2011 Leave a Comment

[event_signup display_till="Feb 18, 2011" event_date="Feb 18, 2011 6 pm-8 pm"  venue= "Garden Books Shanghai, 325 Changle Lu" charge="RMB 50" event_name="Book Talk: "]

Tao Te King (道德经)

The Art of War (孙子兵法)

…and many other classics of Chinese philosophy deal with the art of making decisions and taking action.

Can we apply their wisdom in modern business, and how?

Campanile Book Talk: “Dao and Business” will be a laid-back discussion about what ancient Chinese wisdom means to people who live in a fast-paced modern business environment. Have the great philosophers lost relevance over the centuries, or can we find meaning and harmony in our professional activities too? [Read more...]

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The Cost of Delay

November 12, 2010 Leave a Comment

[event_signup display_till="Dec 3, 2010" event_date="Dec 3, 2010 6 pm-9 pm"  venue= "Gallery NO200,

200 Tai Kang Rd." charge="Free entry" event_name="The Cost of Delay"]
Time is money. It is easy to understand. With the right skills and habits, you can turn your time into money. With your money, you can buy quality time.

But understanding this does not make it easy to do. In our work, we have seen time-planning masters waving their BlackBerries or carefully engineering Outlook schedules, and then throw time plans into the wind when the first emergency came up. We have seen routine tasks become high-priority fire-fighting jobs. We have seen the vicious circle of low efficiency and overtime. What is the way out?

[Read more...]

Filed Under: Events, Leadership Tagged With: , , ,

EU Chamber Business Ideas and Solutions Fair, Shanghai

November 5, 2010 Leave a Comment

Great news for small or medium-size business owners: the EU Chamber in Shanghai created a fair where exhibitors and visitors actually have time to speak to each other. The idea: business owners bring their ideas and challenges, while service providers bring their expertise. The fair is a forum to talk in detail.

We will be there at the Grand Mercure Hongqiao (369 Xian Xia Road) between 2 and 6pm, and do what we always do. Come along if you need new ideas or solutions related to:

  • Creating a business strategy
  • Strategy deployment
  • Leadership skills or methods
  • Communication skills and practices
  • Corporate social responsibility

Door charge is RMB 100, free for Chamber members.

Click here to see the details on the EU Chamber’s site.

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