Busy people take pride in making every minute count. Our calendars are full of back-to-back tasks and appointments, and thanks to smart phones our schedules follow us everywhere. Does this mean that we get no breaks?
In fact, people will need breaks – that is a fact of life. If we get no breaks, we will take them anyway. Some of our best ideas come during breaks. On the other hand, breaks can spin out of control and interfere with productivity. That doesn’t have to be that way.



Creating, confirming and changing appointments is one of those tasks that leaders happily delegate to an assistant or office manager as soon as they can. After all, schedules involve a lot of detailed work that many leaders do not have the patience to do. So they let someone else do their appointments: So far so good…
The participants of the course will be office management and admin staff from different industries and company sizes.