Negotiation between different cultures is no longer for travelling business people: from a call centre to the GeneralManager, everyone is working in an increasingly international and intercultural environment. With the growing number of multinational companies and international business opportunities, you may soon find yourself working with different cultures in your own city.

An insufficient understanding of how people are different and act differently can undermine trust, waste time, cause unnecessary frustration and hinder the success of present and future businesses. Negotiation is about results, and preparing for the cultural environment can be one of the most decisive factors for your success. [Read more...]